Bromley Schools
Update
| 22/04/2008 17:04:02 - EMH |
| |
| We are still experiencing issues with the LGFL EMH Platform. Synetrix technical teams have been in discussions with our hardware storage vendor, and they have suggested a platform configuration change for this evening. This work will take place at around 20:00.We sincerely apologise for the inconvenience that these performance issues are causing users. |
Latest information update.
It is my melancholy duty to report that there is a major problem with Synetrix’s email exchange server which has resulted in the following message from the Talk2Synetrix web site
We are investigating issues with the Email platform whereby users will be experiencing slow connectivity and connection errors. Engineers are working on the issues and we hope to have this resolved very soon. The lead call for this issue is 138116.
For further information please contact the CSC on: 0870 300 4010
I share your irritation and I can assure you that the issue will be raised at the next LGFL Director’s meeting.
In the meantime you can track the progress of the job by visiting the Customer service site (http://www.talk2synetrix.com ) logging in with your name and password.
If you are unsure about login names and passwords please email me.
Unfortunately the only way I can share this information with our schools is through the ictbromley blog site which is thankfully a Synetrix free zone.
In the meantime if you want to express your opinions about the service please feel free to use the comments area.
