LGFL Digitalbrain Login Issues
Posted by Andrew Ferrier on Jun 30th, 2007
(Thanks to Keiko Snape from Keston Primary for this alert)
Since the last upgrade to the Shibboleth login process, some schools with employ server caching have had problems logging in.
The LGFL Customer Support provide the following advice:
1. Open Internet Explorer
2. Click on ‘Tools’ then ‘Internet Options’.
3. Click on the ‘Connections’ tab and then ‘LAN Settings ‘ button.
4. Under the section ‘Proxy Server’, click the ‘Advanced’ button.
5. In the white box for ‘Exceptions’, add in the following line
gateway.dbplc.com;login.digitalbrain.com
6. Click ‘OK’ though all the boxes until you are back to the browser. This should restore the login.
July 4th, 2007 at 5:46 pm
Please note that this issue has now been resolved. Digitalbrain has lowered the security levels back to the same as the previous Shibboleth Implementation. (Still extremely secure, just more familiar.)
Please contact Digitalbrain Support if you are still experiencing this issue.
July 5th, 2007 at 11:21 am
Thanks for the update Martin